About Gem’s

Hi, my name is Deborah Frawley.  I opened Gem’s Virtual Office in 2008, specializing in bookkeeping for small business offices and individuals. Over the past 20 years I have been an Office Manager, Bookkeeper, Administrative Assistant and a Customer Service Representative. I have worked in several different types of business’s including an accounting office for small business and restaurants, a telecommunications company, convenience store offices and dental offices. I enjoy and excel in all aspects of managing a small business office.

I hold an AAS in Business and Office Management and constantly continue to improve on my education and skills with online training courses and continuing education. I have worked with QuickBooks for the past 18 years and am a QuickBooks Certified ProAdvisor. I consider myself a quick study, an independent worker, great multi-tasker and I absolutely love a challenge.

Gem” is a nickname I was given years ago from a former coworker, who considered me a Gem of a friend, person, and coworker.  I believe that personality, honesty and trust are very important when working with others. Your privacy is also very important to me and you can rest assured that any information we share will stay strictly within this office.


Serving the Rochester, Finger Lakes NY area, and beyond.